Returns & Exchange

We want you to feel confident shopping with us. Because of the personal nature of innerwear, we offer exchanges rather than refunds, under the conditions below.

Exchange Window

You may request a size or color exchange within 7 days of receiving your order.

Conditions

Items must be unused, unwashed, and returned with tags and original packaging intact. For hygiene reasons, we cannot accept exchanges on items that show signs of wear.

How to Request an Exchange

Contact us at [email protected] with your order number and the item you would like to exchange. Our team will guide you through the next steps.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us right away so we can make it right.

This is a starting template. Please confirm exact timelines and conditions before publishing to customers.